Position open until filled. Please email cover letter and resume to Loraine O’Keefe, Program Director.

Position Title:    Volunteer Coordinator                                 Date:                    January 2025

Reports To:        Program Director                                           Hours:                  40 hours/week

Classification:    Full-Time/Non-Exempt

Responsibilities: This position is responsible for the overall recruitment, training, coordination, and management of CTRC Volunteers. Responsibilities include recruiting, training, supervising and recognizing CTRC volunteers; performing administrative duties necessary for the implementation, operation and evaluation of the Volunteer Program; working closely with program staff to ensure quality, effective and seamless services; providing training and supervision necessary for volunteers to be able to fulfill their roles; and ensuring a safe and welcoming environment. This position is required to work some weekends and evenings. This position can be physically demanding and requires the ability to mount and dismount participants weighing up to 200 pounds; running and standing in arena footing; and working outside in all weather.

Job Duties

Volunteer Management:

• Maintain an environment conducive to volunteer safety
• Communicate with volunteers in a positive and respectful manner, promoting direct and ethical communication
• Solicit volunteer feedback and encourage volunteer interaction on a consistent basis
• Respond to all volunteer communication in a timely manner
• Lead all volunteer recruitment efforts
• Lead and coordinate training team meetings, schedules, and trainings
• Serve as support staff for instructors during class (e.g. keep walkie talkie at all times, monitor weather radio, monitor rider and volunteer cancelations); designate another staff member when Head Instructor and you are not available.

Volunteer Training:

• Ensure quality volunteer performance through ongoing training, evaluation, and recognition
• Thoroughly orient and train new volunteers
• Lead New Volunteer Trainings
• Promote safe and effective volunteer performance
• Assist with horse handling clinics – at least one time per session
• Provide ongoing training and educational opportunities for volunteers
• Work with instructors to provide appropriate feedback to volunteers

Volunteer Scheduling:

• Schedule volunteers to ensure all riders needs are met
• Ensure class coverage when volunteers are absent
• Post daily volunteer schedules and substitution assignments
• Accurately assess volunteer strengths for appropriate scheduling
• Ensure volunteers are not working beyond their ability level

Volunteer Recognition:

• Successfully implement volunteer appreciation activities, once per session
• Foster positive “climate of belonging” among volunteers
• Ensure Volunteer of the Month selection and recognition
• Ensure Volunteer of the Year selection and recognition

Administrative:

• Maintain volunteer applications and ensure yearly updates
• Maintain volunteer database in Better Impact (i.e.info, session and hour tracking)
• Conduct effective volunteer program evaluations
• Maintain up to date volunteer training manual
• Maintain volunteer name tags
• Create volunteer phone list and substitution list each session.
• Post signs at last week of sessions informing volunteers and participants of session’s end; post signs at start of session welcoming all to new session.

Program Maintenance:

• Answer office telephones when necessary and check voice mail (Volunteer and Rider/Volunteer Cancellation)
• Assist in maintaining a quality therapeutic riding program at CTRC
• Represent CTRC to participants, volunteers, and to the public in a positive, supportive, and professional manner
• Ensure that all classes run smoothly, safely, and on time by providing support for fellow instructors including but not limited to general office support, radio buddy duties, arena set-up and take down, and helping with mounting/dismounting when necessary
• Assist with the coordination of volunteers for special events (e.g. clinics, OSWC’s, United Day of Caring…) hosted at CTRC
• Maintain positive, productive communication with all staff regarding volunteer and program issues
• Be knowledgeable and qualified to handle operating center emergencies

Professional Behavior: 

• Represent CTRC in a positive and professional manner.
• Maintain safety as CTRC’s paramount concern. Place safety first in all actions and activities.
• Promote and support an effective team environment, including adherence to Ethical Communication practices with staff, participants, volunteers, and community members. • Demonstrate respect, interest, compassion and caring for program participants, volunteers, and community members.
• Know, and abide by, CTRC’s Operating Policies and Procedures.
• Know, support, and promote the Mission, Values and Goals of CTRC.
• Attend and participate in all staff meetings.

Position open until filled. Please email cover letter and resume to Loraine O’Keefe, Program Director.

Colorado Therapeutic Riding Center
Job Description
POSITION TITLE: Head Instructor DATE: 2024
REPORTS TO: Program Director HOURS: 40/week
CLASSIFICATION: Full Time / Exempt

RESPONSIBILITIES: This position is responsible for providing and managing therapeutic riding instruction according to
PATH-I standards and CTRC guidelines, with the utmost attention given to safety. Responsibilities include evaluating and
scheduling all participants in therapeutic riding, and other equine assisted activities; serving as liaison among
participants, their families/caregivers and CTRC; supervising instructors; maintaining current participant documentation;
ensuring safety and innovation in lessons; maintaining/implementing/ensuring staff compliance with emergency and
safety policies; developing, implementing and evaluating programs; coordinating workshops, special events and clinics;
and maintaining participant service/number levels. This position can be physically demanding and requires the ability to
mount and dismount participants weighing up to 200 pounds, running and standing in arena footing and working outside
in all weather.
JOB DUTIES:
1. Program:
● Ensure that CTRC delivers safe, effective and respectful services, meeting the needs of participants.
● Promote service innovation. Promote all aspects of CTRC’s programming.
● Serve as primary support staff for instructors during class (e.g. keep walkie talkie at all times, monitor
weather radio, monitor rider and volunteer cancellations).
● Ensure effective and timely participant evaluation.
● Communicate with staff on horse-related issues.
● Participate in evaluations of prospective equines.
● Collaborate with Volunteer Coordinator to ensure session schedule is appropriate to volunteer
availability; inform Volunteer Coordinator of volunteer needs for each rider.
● Provide input to Volunteer Coordinator about volunteer training and orientation.
● In conjunction with Executive Director and Program Director, coordinate all program related activities
with targets for program/earned income revenues and expenditures. Monitor quarterly.
● Ensure compliance with PATH Intl. standards and CTRC Operating Standards. Make recommendations to
the Program Director for updates to CTRC Operating Standards.
● With Program Director, conduct periodic PATH-I accreditations.
● Ensure that staff are knowledgeable about, and qualified to handle, operating center emergencies.
Conduct CTRC’s emergency training and ensure emergency trainings are conducted by
instructors/therapists each session.
● Ensure safety and first aid supplies are stocked and up-to-date.
● Implement CTRC’s Class Cancelation policy (including closures) when necessary, directing staff in their
responsibilities to ensure timely and efficient communications regarding cancelations.
● Ensure adequate helmets, props for ring, appropriate tack and safe riding areas; ensure orderly
arena/props and observation areas.
● Assist Horse Trainer and Barn Manager in periodic saddle fittings and regular tack inspections.

2. Participant Services:
● Review all participant documentation and ensure compliance with PATH-I and CTRC Operations Manual.
● Coordinate, and conduct when appropriate, evaluations of new participants in therapeutic riding and
equine assisted activities; re-evaluate current participants when warranted. Ensure a similar process is
followed by therapists for all new clients in hippotherapy and therapist-assisted services.
● Schedule participants, instructors and therapists, ensuring Program Director, Volunteer Coordinator and
Barn Manager input.
● Ensure timely and effective communication with all program participants/families/caregivers and
remain accessible and open to their needs.
● Ensure, through periodic evaluation, goals and objectives are appropriate and current for participants.
● Ensure outcome measurements are established and documented for all TR participants.
● Ensure ongoing recognition of participant achievements, such as Achievement Awards and PATH-I
nominations.
● Work with program staff to ensure an effective, safe, client-oriented environment.
● With Program Director, serve as liaison to participants and parents/caregivers.
● Ensure safety and promote innovation in classes/services, emphasizing therapeutic aspects.
● Instruct/mentor approximately 20 hours per week, adhering to all responsibilities in Instructor Job
Description (teach more if there are instructor shortages in a given session). Serve as substitute
instructor as needed.
● Ensure start of session support for participants/families/caregivers and instructors; coordinate start of
session support with Volunteer Coordinator for greetings/orientations, and, as needed, mounts, stirrup
and saddle adjustments.

3. Staff Supervision:
● Provide ongoing supervision, including in-class observations, to Instructors and Instructors-in-Training
and conduct performance reviews.
● Provide support, guidance and feedback for instructors with challenging riders or situations.
● Oversee, evaluate and promote continuing education of instructors; coordinate training and
professional development opportunities; offer occasional riding lessons/group rides.
● Ensure that Instructors complete timely documentation related to participant goals and progress each
session, including outcome based measurements.
● Monitor and sign instructor timesheets.
● Ensure that Instructors are in compliance with PATH Intl. certification; keep instructor files up to date.
● Schedule and facilitate regular instructor meetings to ensure clear communication on equine, volunteer
and facility issues.
● Recruit, interview and hire new Instructors as needed in coordination with the Program Director.

4. Clinics/Workshops, Shows and Special Programs:
● Coordinate and implement all CTRC participant shows and demonstrations.
● Manage CTRC’s Mentoring/Instructor-in-Training program.
● Assist Horse Trainer with Annual Tack Sale
5. Professional Behavior:
● Represent CTRC in a positive and professional manner.
● Maintain safety as CTRC’s paramount concern. Place safety first in all actions and activities.
● Promote and support an effective team environment, including adherence to Ethical Communication
practices with staff, participants, volunteers and community members.
● Demonstrate respect, interest, compassion and caring for program participants, volunteers and
community members.
● Know, and abide by, CTRC’s Operating Policies and Procedures.
● Know, support and promote the Mission, Values and Goals of CTRC.
● Attend and participate in all staff meetings

Position open until filled. Please email cover letter and resume to Loraine O’Keefe, Program Director.

Colorado Therapeutic Riding Center, Inc.

– Job Description –

Position Title: Therapeutic Riding Instructor

Reports to: Head Instructor

Employee Classification: Part Time

Responsibilities: Responsible for providing therapeutic horsemanship instruction according to PATH Intl. and CTRC guidelines with the utmost attention given to maintaining participant, volunteer, and equine safety. Teach multiple classes during session, and other duties/special projects to be assigned by Head Instructor or during session breaks (e.g. completing all participant documentation post/pre-session, special administrative projects for participants and/or
volunteers, annual horse show preparations, organizing tack room, updating Program Operations manual, organize educational presentations, cleaning and reorganizing helmets, organizing and updating arena props and games and sensory trail improvements, help organize saddle fittings, managing participant files).

Job Duties:

Instruction:
 Instruct all assigned riding classes in a timely, professional, effective, and safe manner
 Adhere to all PATH Intl. guidelines pertinent to class instruction
 Develop and implement appropriate individual participant goals for each participant (Consultation with
the appropriate individuals may be necessary – e.g. Head Instructor, family members)
 Complete all required paperwork in a timely and professional manner, including, but not limited to participant progress notes and end of session participant evaluations.
 Serve as a mentor to Instructors in Training
 Select appropriate tack and adaptive equipment for horse and participant teams
 Oversee and check all grooming and tacking
 Perform appropriate, correct, and safe mounting and dismounting procedures
 Ensure that all lessons begin and end on time
 Manage volunteers who assist in your lessons
 Maintain neat and orderly arena, tack room and office areas
 Pursue pertinent ongoing training and professional development
 Ensure each horse is sound, healthy, and safe prior to use in classes. Report concerns to Barn Manager or Barn Assistant
 Ensure prior to each lesson that tack safety checks are completed. Report tack problems to Barn Assistant

Program Maintenance:
 Assist in maintaining a quality therapeutic riding program at CTRC
 Represent CTRC to participants, volunteers, and to the public in a positive, supportive, and professional manner
 Responsible for keeping up to date on inter-CTRC communications (e.g. attending Staff and Instructor meetings)
 Be knowledgeable and qualified to handle operating center emergencies
 Maintain required communication with support staff (e.g. Head Instructor, Barn Manager, Director of Volunteers)
 Ensure that all classes run smoothly, safely, and on time by providing support for fellow instructors, including, but not limited to general office support, walkie talkie back-up, arena set-up and take down, and helping with mounting/dismounting when necessary
 Routinely inspect and ensure that equipment (helmets, props for ring, all tack) is meeting program needs, safety requirements, and is orderly
 Assist with maintenance of arenas – ensure that they are clear and free of debris and that all mounting blocks and ramps are clean and in safe condition.

 Tack cleaning and inspection
 Assist with the coordination and implementation of special events (e.g. clinics, horse shows, OSWC’s) hosted at CTRC
 Research and develop new ideas for lesson curriculum
 Assist in collecting and writing participant achievement/PATH Intl. awards
 Adhere to all policies and procedures as stated in the Program Operations Manual
 Manage horses in classes, and on property. Report any soundness, behavioral, health, or safety concerns  to appropriate staff
 Other duties as assigned

Volunteer Management:
 Maintain an environment conducive to volunteer safety
 Communicate with volunteers in a positive and respectful manner
 Solicit volunteer feedback and encourage volunteer interaction on a consistent basis
 Ensure quality volunteer performance through ongoing training, evaluation, and recognition
 Attend yearly a Volunteer Training session and Horse Handling Clinic

Professional Behavior:
 Represent CTRC in a positive and professional manner
 Maintain safety as CTRC’s paramount concern. Place safety first in all actions and activities
 Promote and support an effective team environment, including adherence to Ethical Communication
practices with staff, participants, volunteers and community members.
 Demonstrate respect, interest, compassion, and caring for program participants, volunteers, and community members
 Know, and abide by, CTRC’s Operating Policies and Procedures
 Know, support and promote the Mission, Values and Goals of CTRC.
 Attend and participate in all staff meetings.

Colorado Therapeutic Riding Center, Inc.

– Job Description –

Position Title: Therapeutic Riding Instructor

Reports to: Head Instructor

Employee Classification: Full Time – Non-Exempt

Responsibilities: Responsible for providing therapeutic horsemanship instruction according to PATH Intl. and CTRC guidelines with the utmost attention given to maintaining participant, volunteer, and equine safety. Teach a full class-load during session, and other duties/special projects to be assigned by Head Instructor or during session breaks (e.g. completing all participant documentation post/pre-session, special administrative projects for participants and/or
volunteers, annual horse show preparations, organizing tack room, updating Program Operations manual, organize educational presentations, cleaning and reorganizing helmets, organizing and updating arena props and games and sensory trail improvements, help organize saddle fittings, managing participant files).

Job Duties:

Instruction:
 Instruct all assigned riding classes in a timely, professional, effective, and safe manner
 Adhere to all PATH Intl. guidelines pertinent to class instruction
 Develop and implement appropriate individual participant goals for each participant (Consultation with the appropriate individuals may be necessary – e.g. Head Instructor, family members)
 Complete all required paperwork in a timely and professional manner, including, but not limited to participant progress notes and end of session participant evaluations.
 Serve as a mentor to Instructors in Training
 Select appropriate tack and adaptive equipment for horse and participant teams
 Oversee and check all grooming and tacking
 Perform appropriate, correct, and safe mounting and dismounting procedures
 Ensure that all lessons begin and end on time
 Manage volunteers who assist in your lessons
 Maintain neat and orderly arena, tack room and office areas
 Pursue pertinent ongoing training and professional development
 Ensure each horse is sound, healthy, and safe prior to use in classes. Report concerns to Barn Manager or Barn Assistant
 Ensure prior to each lesson that tack safety checks are completed. Report tack problems to Barn Assistant

Program Maintenance:
 Assist in maintaining a quality therapeutic riding program at CTRC
 Represent CTRC to participants, volunteers, and to the public in a positive, supportive, and professional manner
 Responsible for keeping up to date on inter-CTRC communications (e.g. attending Staff and Instructor meetings)
 Be knowledgeable and qualified to handle operating center emergencies
 Maintain required communication with support staff (e.g. Head Instructor, Barn Manager, Director of Volunteers)
 Ensure that all classes run smoothly, safely, and on time by providing support for fellow instructors, including, but not limited to general office support, walkie talkie back-up, arena set-up and take down, and helping with mounting/dismounting when necessary
 Routinely inspect and ensure that equipment (helmets, props for ring, all tack) is meeting program needs, safety requirements, and is orderly
 Assist with maintenance of arenas – ensure that they are clear and free of debris and that all mounting blocks and ramps are clean and in safe condition.

 Tack cleaning and inspection
 Assist with the coordination and implementation of special events (e.g. clinics, horse shows, OSWC’s) hosted at CTRC
 Research and develop new ideas for lesson curriculum
 Assist in collecting and writing participant achievement/PATH Intl. awards
 Adhere to all policies and procedures as stated in the Program Operations Manual
 Manage horses in classes, and on property. Report any soundness, behavioral, health, or safety concerns  to appropriate staff
 Other duties as assigned

Volunteer Management:
 Maintain an environment conducive to volunteer safety
 Communicate with volunteers in a positive and respectful manner
 Solicit volunteer feedback and encourage volunteer interaction on a consistent basis
 Ensure quality volunteer performance through ongoing training, evaluation, and recognition
 Attend yearly a Volunteer Training session and Horse Handling Clinic

Professional Behavior:
 Represent CTRC in a positive and professional manner
 Maintain safety as CTRC’s paramount concern. Place safety first in all actions and activities
 Promote and support an effective team environment, including adherence to Ethical Communication practices with staff, participants, volunteers and community members.
 Demonstrate respect, interest, compassion, and caring for program participants, volunteers, and community members
 Know, and abide by, CTRC’s Operating Policies and Procedures
 Know, support and promote the Mission, Values and Goals of CTRC.
 Attend and participate in all staff meetings.